New York, October 26 (Reuters/ PR Newswire ) – Keys Inc announced today that Keys Locksmith is now available in ChatGPT. This integration is built on the Model Context Protocol ( MCP ), connecting customers' help requests with the Keys locksmith service platform, providing customers with a new way to submit service requests and offering professionals involved a new way to reach customers.
After connecting to Keys Locksmith, customers can start with a simple statement: “Keys, I’m locked out of my car.” The conversation helps to confirm the required service, gather relevant details, and request a quote. Subsequently, the customer will proceed to the secure page of Keys, where they can select a locksmith and authorize payment.
Keys Inc. The founder and CEO, Loay Jamal Alyousfi, stated: "Locksmiths on the streets should also have a place in the future of AI. These skilled professionals solve practical problems for people every day. We created Keys to make such professional skills more easily accessible, and this integration brings that connection into the dialogue."
From October 20th to 24th, 2026, at the 46th annual Yankee Security Convention held at MassMutual Center in Springfield, Massachusetts, Keys demonstrated this integration to locksmiths on-site. This demonstration brought the company's work in conversational service requests directly to the professionals who actually handle these requests.
A clearer path from request to professional service
Keys Locksmith connects ChatGPT with tools that support service processes, including:
- Natural language requests. Customers can use everyday language to describe needs such as unlocking a door, losing keys, or other services provided by a locksmith.
- Vehicle and key identification. In relevant cases, customers can provide vehicle information or VIN, and view images of available keys to help identify the required key type.
- Local availability and quotation requests. Keys allows for checking the coverage area, and can send requests to nearby locksmiths who meet the criteria, helping customers to contact multiple service providers with a single request.
- Actual quotes and useful service details. Customers can view the returned prices, the work content included, and the estimated arrival time, and these estimates along with their conditions will be clearly indicated.
- Control over reservations and payments. Customers choose their own locksmiths and authorize payments on the secure page at Keys. For orders that use the current authorization process at Keys, the approved amount is reserved before the task is dispatched, and the payment is collected after the locksmith completes the service and submits proof.
- Approval for additional work. Customers can review and approve or reject proposed work that exceeds the original scope.
- Continuous communication and visualization. Customers can view the status of requests and orders, access tracking information, message the assigned locksmiths, and request cancellations through supported processes.
This integration will incorporate the information of Keys into the conversation, while allowing customers to continue to have control over the selection of service providers and payment authorization.
Bringing new ways for locksmiths to reach their customers
For locksmith businesses, this opportunity begins with the ability to appear in other scenarios where customers seek help. Requests can include information about the type of service needed, location, vehicle details, and key specifics, which helps to prepare relevant quotes. This contextual information is intended to reduce repetitive inquiries and assist service providers in understanding the scope of work before they set out.
Keys ® directly integrates the service requests of ChatGPT into its locksmith network. Participating service providers can view order details, submit quotes, and contact customers through Keys. Once a customer selects a service provider, the locksmith can manage the order, communicate, and process payments through the Keys ® platform.
ChatGPT integrates and expands on the broader platform capabilities of Keys, which include quoting, scheduling, task assignment, customer communication, invoicing, inventory management, and payment tools. Together, these capabilities connect the opportunities to win orders with the work required to complete them.
"Presenting Keys Locksmith at Yankee is one of the proudest moments of our entire journey," said Alyousfi. "We have been working hard towards this for many years. It is an incredible moment for our industry to see this vision become a reality through Keys ®, when local locksmiths are finally able to respond to people in need of help at AI."
Technology for connecting to on-site work
Keys Locksmith is built on the basis of MCP, and it serves to connect ChatGPT with the services and information of Keys. Keys is responsible for the development and operation of this integration, and the locksmiths involved provide the services. ChatGPT was developed by OpenAI, which is a AI research and deployment company.
For Keys, this milestone advances its practical vision for AI in the field of skilled craftsmen: to make it easier for customers to articulate their needs, and also to enable qualified professionals to respond more effectively with the services they are capable of providing.
Customers can connect to Keys Locksmith at ChatGPT to initiate service requests. Locksmiths can access Keys.app to learn how to join the service provider network. Service availability depends on the location, the service requested, and the availability of participating service providers.
Regarding Keys Inc.
Media contact: Keys Inc . [ email protected ] https :// keys.app
ChatGPT and OpenAI are trademarks of OpenAI.
