Denver, October 30th / PRNewswire / -- Ping Identity indicates that the company was rated as a leader in the 2026 Gartner Magic Quadrant Customer Identity and Access Management ( CIAM ) report, and ranked highest in terms of execution capabilities ( Ability to Execute ).

Being rated as a CIAM leader by Gartner Magic Quadrant is a decisive moment for Ping, and it is also the result of our efforts over the years. CIAM is no longer just a front door for digital services; it has become a layer of trust in every interaction between customers, businesses, and AI agents," said Ping Identity, CEO and founder of Andre Durand. "To protect customer accounts from fraud and to support agent channels on a large scale in AI on behalf of humanity, we need to understand who is taking action and what each agent is authorized to do. Ping's CIAM solution helps to protect billions of accounts and is designed to safeguard every interaction without increasing friction."

Ping signifies that the company helps businesses establish customer trust and drive growth by making digital interactions both secure and seamless. Its CIAM capabilities integrate authentication, authorization, fraud prevention, and journey orchestration to protect customers and provide a frictionless digital experience.

On this basis, Ping has expanded its capabilities into the agentic era. By integrating orchestration, runtime authorization, and adaptive risk control, Ping helps enterprises verify AI agents that act on behalf of customers, manage access rights, and detect activities, while maintaining customer control and trust.

Over the past nine years, Ping Identity has consistently been rated as a leader in the field of access management by Gartner Magic Quadrant. The 2026 report introduced a specialized assessment for customer identity and access management, which differs from the broader scope of access management assessed in 2025. For Ping, the next stage of customer identity management goes beyond just login; it involves controlling what AI agents, who act on behalf of customers, can access and what they can do. This year, Ping Identity continues to be recognized as a leader, this time in the realm of customer identity and access management.

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GARTNER is a registered trademark and service mark of Gartner, Inc and/or their affiliated companies in the United States and internationally. MAGIC QUADRANT is also a registered trademark of Gartner, Inc and/or their affiliated companies, and is used here by permission. All rights reserved. Gartner, Magic Quadrant, for, Customer Identity & Access Management ( CIAM ), Brian Guthrie, Nathan Harris, Steve Wessels, Yemi Davies, October 28, 2026.

About Ping Identity

Ping Identity indicates that the company helps organizations to securely manage digital identities among customers, employees, partners, and non-human entities. Whether it's protecting millions of users, combating fraud, simplifying third-party access, or achieving a password-free experience, building trust at every digital moment should not slow down business operations. Its enterprise identity platform is designed to meet the scale, flexibility, and integration requirements of cloud, hybrid, and on-premises deployment environments. With the capabilities of Runtime Identity, Ping enables organizations to adopt AI and automation through continuous verification of identity, context, and intent, and to help protect and govern AI proxies in real time.

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