Tel Aviv, Israel, October 20, 2026 / PRNewswire / -- Meitav Provident Funds and Pension Ltd. (hereinafter referred to as “Meitav”) announced that the company has achieved excellent results in the 2025 Service Index released by the Israel Capital Markets, Insurance and Savings Authority. Thanks to its market leadership, customer-centric strategy, and superior operational capabilities, Meitav ranked first in the Pension Fund Services Index with a score of 83 out of 100, and second in the Provident Fund Services Index with a score of 85 out of 100.

These results reflect significant annual operational improvements and strategic progress in the company's two core business areas:

• Pension Fund: Meitav rose from 4th place to 1st place, with a score increase of 3 points.
• Provident Fund: Meitav rose from 3rd place to 2nd place, with a score increase of 2 points.

This recognition highlights the firm commitment of Meitav to excellent customer service. It is noteworthy that the methodology of the service index places great emphasis on the actual customer experience, with customer satisfaction and willingness to recommend accounting for a total of 55% of the overall score. Other evaluation indicators include the efficiency of complaint handling, the accuracy of deposit allocation to individual accounts, the speed of telephone response, as well as the adoption and satisfaction with digital services.

According to the Israel Capital Markets, Insurance and Savings Authority, this index is intended to benchmark institutional entities against service quality standards, promote a higher level of market competition, and drive continuous operational excellence, ultimately benefiting consumers and investors.

About Meitav Investment House

Meitav Investment House ( TASE : MTAV ) is Israel's largest investment institution, managing financial assets of approximately 480 billion new shekels and serving over 1.6 million clients. The company was established in 1979 and specializes in provident fund and pension funds, mutual funds, as well as customized portfolio management, offering advanced, technology-driven financial solutions. In addition, Meitav also possesses a large retail brokerage platform, institutional brokerage services, credit business, and alternative asset management services.

Company contact information:Einat Rom, Chief Financial Officer

Investor Relations Contact:Miri Segal, MS-IR