New York, October 21st / PRNewswire / -- Modern customer experience and business process outsourcing company Horatio was recognized today as the Inc of 2026. Power Partner, entering the General Excellence category, which is also the fifth consecutive year that the company has received this recognition.
The Inc Power Partner Awards of the year is awarded to B2B companies that have helped support entrepreneurship, operations, and growth in businesses. The General Excellence category recognizes partners who prioritize customer needs, provide reliable services, and assist the supported enterprises in achieving development.
Horatio, Co-Founder and CEO, stated: "Being recognized as Inc for the fifth consecutive year demonstrates customers' trust in us as well as the team's dedication. Our mission has always been to make outsourcing more humanized and to build a team that not only serves our clients but also strengthens their brands. This commitment to partnerships and an excellent customer experience continues to guide our growth."
Horatio, Co-Founder and Chief Operating Officer, added: "We believe that the strongest partnerships are built on outstanding talent, meticulous technology, and a deep understanding of what is necessary for customer success. This recognition reflects the work our team does every day, which is to help companies grow while providing the quality of service that customers expect."
Horatio was founded in 2018 by Herrera, Ross, and the Chief Financial Officer Jared Karson. Its clients include startups as well as established enterprises across sectors such as e-commerce, healthcare, fintech, and hospitality. The company combines AI-enabled solutions with global talent to support customer experience, trust, and security, as well as back-office operations. Horatio operates in the Dominican Republic and Colombia, and continues to invest in technology and talent to help customers operate more efficiently, while also contributing to the economic development of these regions.
For more information, please visit hirehoratio.com, follow @HireHoratio, or check out 2026 Inc Power Partners in General Excellence.
About Horatio
Horatio is a trusted partner for some of the fastest-growing startups and large enterprises in customer service, back-office operations, and business process optimization. Horatio has demonstrated its commitment to the highest standards of information security for sensitive data entrusted by fintech and healthtech partners through ISO / IEC 27001 certification. This certification verifies that Horatio's personnel, processes, and systems are designed to protect data, privacy, and trust. In 2024, Horatio was ranked 18th on the list of the fastest-growing private companies in the Northeastern United States by Inc, and it also came in first place in its industry in Mercado Media Network's best workplace awards.
Media contact: Sophia Ribeiro [ email protected ]











